Efficient, Scalable and Secure
Business Telephone Solutions, Customized for You
As one of Canada’s leading providers of trusted Business Telephone Solutions, Incotel Group specializes in advanced communication systems. We offer customized security, networking, and cloud services to enhance performance, protect your business, and drive growth at every level.



Award Winning Cutomer Service
Incotel Group Named a Platinum Mitel Partner for 3 Consecutive Years.




Our Services
Featured Business Communication Solutions

Connexio for Business
Business Phone Systems
Streamline your communications and operations with affordable, powerful phone systems for businesses in Canada.
SIP Trunking for Business
Reduce communications costs and legacy platform reliance by introducing internet-based calling to your existing system.
Contact Center Solutions
Tailored to fit any company size, our systems promise a superior user experience and long-term business benefits in today’s demanding environment.
Nurse Call Systems
Our solution for nurse call systems let patients alert staff instantly, enhancing care, workflow, and satisfaction in hospitals and homes.
Network Cabling Services
Our cable installation specialists provide expert guidance and high-performance network cabling solutions for your business phone systems, tailored to your needs.
Proudly Canadian
Bringing Enhanced Productivity to Canadian Businesses
We work like a family because we are built on a family legacy. Founded in 1978, our business is in its third generation of family-owned stewardship. So when we say that passion and dedication are in our DNA, we mean it.
Solutions for every business
Discover The Incotel Group Advantage
Expertise
We proudly serve more than 25 industries across Canada.
Legacy Systems
Our skilled technicians expertly manage your legacy sytem needs.
Experience
46 years of expertise in the Canadian market serving business of all sizes and budgets.
Customer Service
Our white-glove customer service ensures exceptional 24/7 support for all your business needs.
Who we serve
Our Customers
Our approach remains consistent across all interactions, but we tailor our strategies to meet the unique needs of each customer. We’re committed to providing the best service every step of the way.
- Education
- Field Services
- Financial Services
- Government
- Hospitals and Residences
- Hospitality
- Manufacturing
- Retail
Innovative technology solutions that enable educators, administrators, and students in schools and universities to communicate seamlessly in today’s diverse and interconnected world.
Enhance your business’s performance by equipping your mobile workforce with the right mobile-friendly applications.
Elevate your financial services organization with a unified communications solution designed to streamline customer interactions and enhance efficiency, all while maintaining regulatory compliance.

Efficient communication is crucial for enhancing the quality of patient care in healthcare facilities.
We understand the importance of delivering an exceptional guest experience while ensuring your staff can manage daily operations efficiently.

Every retailer is distinct, yet they all encounter similar challenges: cost control, inventory management, self-service expansion, and e-commerce. They need solutions that align with their specific business models and operations.
A Partner You Can Count On, Always
“Staff are friendly and knowledgeable. Always eager to help in a timely manner, even after hours! They are always professional and honest. Highly recommend.”
– Debra Pollak, Happy Customer
Incotel Group Service
Servicing Legacy Systems
In today’s fast-paced tech landscape, many businesses still rely on legacy phone systems like Nortel, NEC, Toshiba, and Panasonic. Finding reliable support for these older systems is increasingly challenging. At Incotel Group, our technicians have the specialized expertise to maintain, troubleshoot, and upgrade a wide range of legacy systems, ensuring your business’s communication remains seamless.
