{"id":3935,"date":"2024-07-25T06:57:52","date_gmt":"2024-07-25T06:57:52","guid":{"rendered":"https:\/\/incotelgroup.com\/contact-center-solutions\/"},"modified":"2025-02-17T21:09:00","modified_gmt":"2025-02-17T21:09:00","slug":"solutions-centre-contact","status":"publish","type":"page","link":"https:\/\/incotelgroup.com\/fr\/solutions-centre-contact\/","title":{"rendered":"Solutions de centre de contact"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbsection\u00a0\u00bb _builder_version=\u00a0\u00bb4.26.1&Prime; custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb4&Prime; admin_label=\u00a0\u00bbrow\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; text_line_height=\u00a0\u00bb1em\u00a0\u00bb header_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_text_align=\u00a0\u00bbleft\u00a0\u00bb header_font_size=\u00a0\u00bb50px\u00a0\u00bb header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_margin=\u00a0\u00bb||15px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; header_font_size_tablet=\u00a0\u00bb54px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb34px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<h1>Solutions de centre de contact<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb1.6em\u00a0\u00bb max_width=\u00a0\u00bb980px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; text_font_size_tablet=\u00a0\u00bb18px\u00a0\u00bb text_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p>Nos solutions t\u00e9l\u00e9phoniques avanc\u00e9es pour les grandes entreprises garantissent un contr\u00f4le efficace des appels, des fonctionnalit\u00e9s robustes et des options de d\u00e9ploiement flexibles, ce qui permet de r\u00e9aliser des \u00e9conomies substantielles en termes de temps et de co\u00fbts. Con\u00e7us pour s&rsquo;adapter \u00e0 la taille de l&rsquo;entreprise, nos syst\u00e8mes promettent une exp\u00e9rience utilisateur sup\u00e9rieure et des avantages commerciaux \u00e0 long terme dans l&rsquo;environnement exigeant d&rsquo;aujourd&rsquo;hui.<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/incotelgroup.com\/wp-content\/uploads\/2024\/07\/portrait-happy-smiling-female-customer-support-phone-operator-workplace-scaled.jpg\u00a0\u00bb title_text=\u00a0\u00bbPortrait of happy smiling woman customer support phone operator at workplace.\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_3_font=\u00a0\u00bbCaveat||||||||\u00a0\u00bb header_3_text_color=\u00a0\u00bb#c4262e\u00a0\u00bb header_3_font_size=\u00a0\u00bb34px\u00a0\u00bb custom_padding=\u00a0\u00bb40px||||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb40px||||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb10px||||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3>Contactez-nous<\/h3>\n<h2>Parler avec un expert<\/h2>\n<p>Remplissez le formulaire et nous vous contacterons pour discuter de vos besoins en mati\u00e8re de t\u00e9l\u00e9phonie d&rsquo;entreprise.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; 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Con\u00e7us pour s&rsquo;adapter \u00e0 la taille de l&rsquo;entreprise, nos syst\u00e8mes promettent une exp\u00e9rience utilisateur sup\u00e9rieure et des avantages commerciaux \u00e0 long terme dans l&rsquo;environnement exigeant d&rsquo;aujourd&rsquo;hui.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb2&Prime; module_class=\u00a0\u00bbinline-flex\u00a0\u00bb _builder_version=\u00a0\u00bb4.26.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb disabled_on=\u00a0\u00bbon|on|on\u00a0\u00bb disabled=\u00a0\u00bbon\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.26.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_button button_url=\u00a0\u00bb#next\u00a0\u00bb button_text=\u00a0\u00bbEn savoir plus\u00a0\u00bb button_alignment=\u00a0\u00bbright\u00a0\u00bb button_alignment_tablet=\u00a0\u00bbright\u00a0\u00bb button_alignment_phone=\u00a0\u00bbcenter\u00a0\u00bb button_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; 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_builder_version=\u00a0\u00bb4.26.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbCaveat||||||||\u00a0\u00bb text_text_color=\u00a0\u00bbgcid-primary-color\u00a0\u00bb text_font_size=\u00a0\u00bb34px\u00a0\u00bb custom_margin=\u00a0\u00bb||24px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-primary-color%22:%91%22text_text_color%22%93}\u00a0\u00bb]<\/p>\n<p>MiContact Center Business<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb44px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.2em\u00a0\u00bb custom_margin=\u00a0\u00bb||15px||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb44px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_text_shadow_style=\u00a0\u00bbpreset3&Prime; header_2_text_shadow_color=\u00a0\u00bbrgba(0,0,0,0.14)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Plateforme de gestion de l&rsquo;exp\u00e9rience client omnicanaux<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_line_height=\u00a0\u00bb1.6em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Un tiers de la population est compos\u00e9 de millennials et il y a pr\u00e8s de 5 milliards d&rsquo;utilisateurs de t\u00e9l\u00e9phones mobiles dans le monde. Ces changements ont entra\u00een\u00e9 de nouveaux d\u00e9fis dans la mani\u00e8re dont votre entreprise offre une exp\u00e9rience client. 90 % des consommateurs consultent votre site web avant d&rsquo;interagir avec votre entreprise, et la plupart des clients pr\u00e9f\u00e8rent interagir par le biais de canaux num\u00e9riques tels que les SMS, les courriels, les chats, les chatbots et les m\u00e9dias sociaux.<\/p>\n<p>La plateforme MiContact Center Business de Mitel est con\u00e7ue pour donner \u00e0 vos clients la libert\u00e9 d&rsquo;interagir avec vous sur l&rsquo;appareil de leur choix, en utilisant le m\u00e9dia qui leur convient le mieux, tout en donnant aux agents et aux superviseurs les outils n\u00e9cessaires pour g\u00e9rer les parcours clients omnicanaux d&rsquo;aujourd&rsquo;hui.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00a0\u00bbhttps:\/\/incotelgroup.com\/wp-content\/uploads\/2024\/08\/MiCC-Business-10.0-for-All-Platforms-Brochure-EN-1.pdf\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb button_text=\u00a0\u00bbT\u00e9l\u00e9charger la brochure\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_icon=\u00a0\u00bb&#x24;||divi||400&Prime; button_on_hover=\u00a0\u00bboff\u00a0\u00bb custom_padding=\u00a0\u00bb12px|50px|12px|30px|true|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset3&Prime; box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.13)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbMiContact Center Business\u00a0\u00bb module_id=\u00a0\u00bbnext\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb100%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width_tablet=\u00a0\u00bb\u00a0\u00bb max_width_phone=\u00a0\u00bb90%\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_css_main_element=\u00a0\u00bbalign-items:center;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.26.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbCaveat||||||||\u00a0\u00bb text_text_color=\u00a0\u00bbgcid-primary-color\u00a0\u00bb text_font_size=\u00a0\u00bb34px\u00a0\u00bb custom_margin=\u00a0\u00bb||24px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-primary-color%22:%91%22text_text_color%22%93}\u00a0\u00bb]<\/p>\n<p>Agent virtuel aliment\u00e9 par l&rsquo;IA<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb44px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.2em\u00a0\u00bb custom_margin=\u00a0\u00bb||15px||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb44px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_text_shadow_style=\u00a0\u00bbpreset3&Prime; header_2_text_shadow_color=\u00a0\u00bbrgba(0,0,0,0.14)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Am\u00e9liorez votre exp\u00e9rience client et votre efficacit\u00e9 op\u00e9rationnelle<br \/>gr\u00e2ce \u00e0 une IA conversationnelle semblable \u00e0 celle d&rsquo;un \u00eatre humain<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_line_height=\u00a0\u00bb1.6em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Vos clients veulent se servir eux-m\u00eames d&rsquo;une mani\u00e8re naturelle,<br \/>conversationnelle. Les agents virtuels aliment\u00e9s par l&rsquo;IA et<br \/>Agent Assist rendent l&rsquo;exp\u00e9rience du centre de contact<br \/>plus satisfaisante pour vos clients et<br \/>plus productive pour vos agents humains. Faites \u00e9voluer les indicateurs<br \/>qui comptent : augmentez le CSAT et am\u00e9liorez les taux de d\u00e9flexion<br \/>et de r\u00e9solution, tout en r\u00e9duisant les temps de traitement moyens<br \/>et les co\u00fbts.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00a0\u00bbhttps:\/\/incotelgroup.com\/wp-content\/uploads\/2024\/08\/AI-Powered-Virtual-Agent-Agent-Assist-Brochure-EN-1.pdf\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb button_text=\u00a0\u00bbT\u00e9l\u00e9chargez la brochure\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_icon=\u00a0\u00bb&#x24;||divi||400&Prime; button_on_hover=\u00a0\u00bboff\u00a0\u00bb custom_padding=\u00a0\u00bb12px|50px|12px|30px|true|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset3&Prime; box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.13)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb background_horizontal_offset=\u00a0\u00bb25%\u00a0\u00bb border_radii=\u00a0\u00bbon|30px|30px|30px|30px\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset3&Prime; box_shadow_horizontal=\u00a0\u00bb8px\u00a0\u00bb box_shadow_vertical=\u00a0\u00bb8px\u00a0\u00bb box_shadow_blur=\u00a0\u00bb37px\u00a0\u00bb box_shadow_spread=\u00a0\u00bb-12px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(0,0,0,0.13)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/incotelgroup.com\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-14-at-1.48.59\u202fPM.png\u00a0\u00bb title_text=\u00a0\u00bbScreenshot 2024-08-14 at 1.48.59\u202fPM\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb module_class=\u00a0\u00bbemr-section\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/incotelgroup.com\/wp-content\/uploads\/2024\/08\/Mask_Group_2.jpg\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb\u00a0\u00bb custom_padding_phone=\u00a0\u00bb0px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_4,3_4&Prime; _builder_version=\u00a0\u00bb4.26.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb98%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb100%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb98%\u00a0\u00bb max_width_tablet=\u00a0\u00bb1280px\u00a0\u00bb max_width_phone=\u00a0\u00bb90%\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.26.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb40px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.2em\u00a0\u00bb custom_margin=\u00a0\u00bb||20px||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Explorez plus de ressources<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"slider_nav\">\n<div class=\"slide-m-prev sbtn\">\u00a0<\/div>\n<div class=\"slide-m-dots\">\u00a0<\/div>\n<div class=\"slide-m-next sbtn\">\u00a0<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_4&Prime; module_class=\u00a0\u00bbresource-slider\u00a0\u00bb _builder_version=\u00a0\u00bb4.26.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bb\u00c9tudes de cas\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/incotelgroup.com\/fr\/case-studies\/\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/incotelgroup.com\/wp-content\/uploads\/2024\/07\/business-man-working-office-desktop_23-2148194753.jpg\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbslick-slideshow__slide\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font_size=\u00a0\u00bb22px\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/incotelgroup.com\/fr\/case-studies\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Pr\u00e9sentation de l&rsquo;am\u00e9lioration de la connectivit\u00e9, de l&rsquo;efficacit\u00e9 et de la satisfaction des clients.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbFAQ\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/incotelgroup.com\/fr\/faq\/\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/incotelgroup.com\/wp-content\/uploads\/2024\/07\/question-mark-query-information-support-service-graphic_53876-122392.jpg\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbslick-slideshow__slide\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font_size=\u00a0\u00bb22px\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/incotelgroup.com\/fr\/faq\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>R\u00e9ponses aux questions les plus courantes sur nos services et solutions.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbDerni\u00e8res notes de blog\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/incotelgroup.com\/fr\/blog\/\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/incotelgroup.com\/wp-content\/uploads\/2024\/07\/worker-reading-news-with-tablet_1162-83.jpg\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbslick-slideshow__slide\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font_size=\u00a0\u00bb22px\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/incotelgroup.com\/fr\/blog\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>D\u00e9couvrez les id\u00e9es, les mises \u00e0 jour et les tendances dans le monde des services de t\u00e9l\u00e9communications.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00a0\u00bbCarri\u00e8res\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/incotelgroup.com\/fr\/careers\/\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/incotelgroup.com\/wp-content\/uploads\/2024\/07\/handshake-close-up-executives_1098-1384.jpg\u00a0\u00bb content_max_width=\u00a0\u00bb100%\u00a0\u00bb module_class=\u00a0\u00bbslick-slideshow__slide\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font_size=\u00a0\u00bb22px\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/incotelgroup.com\/fr\/careers\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>D\u00e9couvrez les opportunit\u00e9s et rejoignez notre \u00e9quipe dans le secteur des t\u00e9l\u00e9communications.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.26.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbgcid-8622bb76-462f-4b9e-a09b-7734ccd99ce4&Prime; border_color_bottom=\u00a0\u00bbrgba(64,29,25,0.17)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-8622bb76-462f-4b9e-a09b-7734ccd99ce4%22:%91%22background_color%22%93}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb 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_builder_version=\u00a0\u00bb4.26.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb44px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.3em\u00a0\u00bb max_width=\u00a0\u00bb1080px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||15px||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb44px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_text_shadow_style=\u00a0\u00bbpreset3&Prime; header_2_text_shadow_color=\u00a0\u00bbrgba(0,0,0,0.14)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Une exp\u00e9rience client plus riche\u200b commence ici<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; 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contr\u00f4le efficace des appels, des fonctionnalit\u00e9s robustes et des options de d\u00e9ploiement flexibles, ce qui permet de r\u00e9aliser des \u00e9conomies substantielles en termes de temps et de co\u00fbts. Con\u00e7us pour s&rsquo;adapter \u00e0 la taille de l&rsquo;entreprise, nos syst\u00e8mes promettent une exp\u00e9rience [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-3935","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Solutions pour Centre de Contact | Incotel Group<\/title>\n<meta name=\"description\" content=\"Optimisez la gestion de votre centre de contact avec les solutions sur mesure d&#039;Incotel Group. 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