{"id":4009,"date":"2024-07-31T11:52:48","date_gmt":"2024-07-31T11:52:48","guid":{"rendered":"https:\/\/incotelgroup.com\/case-studies\/case-study-retail-store-toronto\/"},"modified":"2024-09-23T14:49:55","modified_gmt":"2024-09-23T14:49:55","slug":"magasin-de-detail","status":"publish","type":"page","link":"https:\/\/incotelgroup.com\/fr\/etudes-de-cas\/magasin-de-detail\/","title":{"rendered":"\u00c9tude de cas : Magasin de d\u00e9tail"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.27.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.27.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||-5px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.27.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbCaveat||||||||\u00a0\u00bb text_text_color=\u00a0\u00bbgcid-primary-color\u00a0\u00bb text_font_size=\u00a0\u00bb34px\u00a0\u00bb custom_margin=\u00a0\u00bb||24px||false|false\u00a0\u00bb text_orientation_tablet=\u00a0\u00bbcenter\u00a0\u00bb text_orientation_phone=\u00a0\u00bbcenter\u00a0\u00bb text_orientation_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-primary-color%22:%91%22text_text_color%22,%22text_text_color%22,%22text_text_color%22,%22text_text_color%22,%22text_text_color%22%93}\u00a0\u00bb]<\/p>\n

\u00c9tude de cas<\/p>\n

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Magasin de d\u00e9tail<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.7em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Projet <\/strong>: Syst\u00e8me t\u00e9l\u00e9phonique, c\u00e2blage structur\u00e9
<\/span>Syst\u00e8me install\u00e9<\/strong> : Panasonic
<\/span>Sites couverts<\/strong> : 40 sites
<\/span>Nombre de t\u00e9l\u00e9phones<\/strong> : 1 200 t\u00e9l\u00e9phones<\/h3>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.27.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/incotelgroup.com\/wp-content\/uploads\/2024\/09\/AdobeStock_464187605.jpeg\u00a0\u00bb title_text=\u00a0\u00bbClothing Store Checkout Cashier Counter: Beautiful Young Woman Buys Blouse from Friendly Retail Sales assistant, Receiving Bag with Purchases. Trendy Fashion Shop with of Designer Brands\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb-5px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_line_height=\u00a0\u00bb3em\u00a0\u00bb header_3_line_height=\u00a0\u00bb3em\u00a0\u00bb header_4_font_size=\u00a0\u00bb24px\u00a0\u00bb header_4_line_height=\u00a0\u00bb3em\u00a0\u00bb header_5_line_height=\u00a0\u00bb2em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Contexte<\/b><\/h4>\n

Commerce de d\u00e9tail avec 4-5 sites, s’est d\u00e9velopp\u00e9 pour atteindre plus de 40 sites<\/p>\n

    \n
  • N\u00e9cessit\u00e9 d’un syst\u00e8me t\u00e9l\u00e9phonique et d’une infrastructure de c\u00e2blage<\/span><\/li>\n<\/ul>\n

    Objectifs du projet<\/strong><\/h4>\n
      \n
    • Le client installait des syst\u00e8mes Nortel remis \u00e0 neuf<\/li>\n
    • Nouveau syst\u00e8me t\u00e9l\u00e9phonique Panasonic avec des t\u00e9l\u00e9phones par d\u00e9partements et sans fil<\/strong><\/li>\n
    • Am\u00e9lioration de l’efficacit\u00e9<\/strong> : Optimiser la gestion des appels<\/li>\n<\/ul>\n

      Solution<\/b><\/h4>\n
        \n
      • Panasonic<\/b>: Choisi pour sa fiabilit\u00e9, sa flexibilit\u00e9 et ses portables sans fil<\/span><\/li>\n
      • C\u00e2bles voix Cat5e, donn\u00e9es et cam\u00e9ras : environ 200 + par site<\/strong><\/li>\n<\/ul>\n

        Mise en \u0153uvre<\/strong><\/h4>\n

        La mise en \u0153uvre du syst\u00e8me Panasonic a suivi plusieurs \u00e9tapes cl\u00e9s :<\/p>\n

          \n
        • Audit des syst\u00e8mes existants<\/strong> : Un audit approfondi des syst\u00e8mes existants a \u00e9t\u00e9 r\u00e9alis\u00e9 afin de comprendre les besoins sp\u00e9cifiques de chaque \u00e9tablissement.<\/span><\/li>\n
        • Planification et conception<\/strong> : Une phase de planification d\u00e9taill\u00e9e a permis de concevoir une solution personnalis\u00e9e, int\u00e9grant les meilleures pratiques en mati\u00e8re de t\u00e9l\u00e9communications.<\/li>\n
        • Installation et configuration<\/strong> : L’\u00e9quipement a \u00e9t\u00e9 install\u00e9 et configur\u00e9 sur chaque site, en veillant particuli\u00e8rement \u00e0 minimiser les interruptions de service.<\/span><\/li>\n
        • Formation<\/strong> : Une formation compl\u00e8te a \u00e9t\u00e9 dispens\u00e9e au personnel technique et aux utilisateurs finaux afin d’assurer une adoption sans heurts du nouveau syst\u00e8me.<\/li>\n
        • Assistance continue<\/strong> : Une assistance technique permanente a \u00e9t\u00e9 mise en place pour r\u00e9soudre rapidement tout probl\u00e8me et garantir des performances optimales du syst\u00e8me.<\/li>\n<\/ul>\n

          R\u00e9sultats<\/strong><\/h4>\n
            \n
          • R\u00e9duction des co\u00fbts : R\u00e9duction des co\u00fbts de maintenance, \u00e9limination des anciens syst\u00e8mes Nortel.<\/li>\n
          • Satisfaction des utilisateurs : nous avons commenc\u00e9 par le c\u00e2blage et nous installons maintenant aussi leurs syst\u00e8mes t\u00e9l\u00e9phoniques.<\/li>\n<\/ul>\n

            Conclusion<\/strong><\/h4>\n

            Le fait que le client s’adresse \u00e0 un seul fournisseur pour l’infrastructure de c\u00e2blage et les syst\u00e8mes de communication a permis de mettre en place un processus reproductible. Avec 3 \u00e0 5 nouveaux magasins par an, le client peut compter sur le fait que chaque magasin sera \u00e9quip\u00e9 du c\u00e2blage et des communications souhait\u00e9s \u00e0 temps pour l’ouverture du magasin.<\/p>\n

            Opinion<\/strong><\/h4>\n

            La standardisation du syst\u00e8me t\u00e9l\u00e9phonique Panasonic et l’utilisation d’un seul fournisseur pour l’infrastructure de c\u00e2blage offrent au client une solution fiable pour chaque nouveau magasin et un processus fiable et reproductible, ce qui \u00e9limine les surprises pendant la phase de construction jusqu’\u00e0 l’ouverture du magasin.<\/p>\n

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            Nous sommes l\u00e0 pour vous aider<\/p>\n

            [\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_2_font_size=\u00a0\u00bb44px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.3em\u00a0\u00bb max_width=\u00a0\u00bb1080px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||15px||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb44px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_text_shadow_style=\u00a0\u00bbpreset3″ header_2_text_shadow_color=\u00a0\u00bbrgba(0,0,0,0.14)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

            En savoir plus sur nos services de t\u00e9l\u00e9communications de premier ordre<\/h2>\n

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            \u00c9tude de casMagasin de d\u00e9tailProjet : Syst\u00e8me t\u00e9l\u00e9phonique, c\u00e2blage structur\u00e9Syst\u00e8me install\u00e9 : PanasonicSites couverts : 40 sitesNombre de t\u00e9l\u00e9phones : 1 200 t\u00e9l\u00e9phonesContexte Commerce de d\u00e9tail avec 4-5 sites, s’est d\u00e9velopp\u00e9 pour atteindre plus de 40 sites N\u00e9cessit\u00e9 d’un syst\u00e8me t\u00e9l\u00e9phonique et d’une infrastructure de c\u00e2blage Objectifs du projet Le client installait des syst\u00e8mes Nortel […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":4001,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4009","page","type-page","status-publish","hentry"],"yoast_head":"\n\u00c9tude de cas : Magasin de d\u00e9tail - Incotel Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/incotelgroup.com\/fr\/etudes-de-cas\/magasin-de-detail\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00c9tude de cas : Magasin de d\u00e9tail - 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