Incotel Group
Business Telephony Solutions Adapted to Your Needs
Established in 1978, Incotel Group is a leader in the Canadian communication industry, with state of the art telecom solutions tailored for businesses of all sizes.
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Our Brands
Since 1978, we’ve been delivering on-premises and cloud solutions to clients of all sizes. Our core expertise is handling large enterprise accounts with complex systems.
Our clients range from SMBs to national retail accounts. Our greatest asset is our team of experienced field technicians, providing network and cabling services coast to coast.
Our in-house cloud product ensures faster response times and enhanced security for our customers. Without relying on external providers, we manage everything internally, minimizing downtime.
Explore
Our Brands
Since 1978, we’ve been delivering on-premises and cloud solutions to clients of all sizes. Our core expertise is handling large enterprise accounts with complex systems.
Our clients range from SMBs to national retail accounts. Our greatest asset is our team of experienced field technicians, providing network and cabling services coast to coast.
Our in-house cloud product ensures faster response times and enhanced security for our customers. Without relying on external providers, we manage everything internally, minimizimg downtime.
Solutions for every business
Discover The Incotel Group Advantage
Expertise
We proudly serve more than 25 industries across Canada.
Legacy Systems
Our skilled technicians expertly manage your legacy sytem needs.
Experience
46 years of expertise in the Canadian market serving business of all sizes and budgets.
Customer Service
Our white-glove customer service ensures exceptional 24/7 support for all your business needs.
Award Winning Cutomer Service
Incotel Group Named a Platinum Mitel Partner for 3 Consecutive Years.
Featured Business Communication Services
Connexio for Business
Our in-house cloud product ensures faster response times and enhanced security for our customers. Without relying on external providers, we manage everything internally, allowing us to swiftly resolve issues and deliver quicker, more efficient service that minimizes downtime.
Business Phone Systems
Streamline your communications and operations with affordable, powerful phone systems for businesses in Canada.
SIP Trunking for Business
Reduce communications costs and legacy platform reliance by introducing internet-based calling to your existing system.
Contact Center Solutions
Tailored to fit any company size, our systems promise a superior user experience and long-term business benefits in today’s demanding environment.
Nurse Call Systems
Nurse call systems from Incotel Group enable patients to quickly alert hospital staff with a button or voice command. These systems enhance patient satisfaction, streamline staff workflow, and improve overall care in hospitals, long-term care facilities, and homes.
Network Cabling Installation Services
Our cable installation specialists are knowledgeable about network cable services ranging from business telephone networks to structured cabling system components, and will assist you in visualising the best high performance network cable system to meet all of your needs.
About us
Bringing Enhanced Productivity to Canadian Businesses
We work like a family because we are built on a family legacy. Founded in 1978, our business is in its third generation of family-owned stewardship. So when we say that passion and dedication are in our DNA, we mean it.
Who we serve
Our Customers
Our approach remains consistent across all interactions, but we tailor our strategies to meet the unique needs of each customer. We’re committed to providing the best service every step of the way.
- Education
- Field Services
- Financial Services
- Government
- Hospitals and Residences
- Hospitality
- Manufacturing
- Retail
Innovative technology solutions that enable educators, administrators, and students in schools and universities to communicate seamlessly in today’s diverse and interconnected world.
Enhance your business’s performance by equipping your mobile workforce with the right mobile-friendly applications.
Elevate your financial services organization with a unified communications solution designed to streamline customer interactions and enhance efficiency, all while maintaining regulatory compliance.
Efficient communication is crucial for enhancing the quality of patient care in healthcare facilities.
We understand the importance of delivering an exceptional guest experience while ensuring your staff can manage daily operations efficiently.
Every retailer is distinct, yet they all encounter similar challenges: cost control, inventory management, self-service expansion, and e-commerce. They need solutions that align with their specific business models and operations.
A Partner You Can Count On, Always
“Staff are friendly and knowledgeable. Always eager to help in a timely manner, even after hours! They are always professional and honest. Highly recommend.”
– Debra Pollak, Happy Customer
Incotel Group Service
Servicing Legacy Systems
In today’s fast-paced tech landscape, many businesses still rely on legacy phone systems like Nortel, NEC, Toshiba, and Panasonic. Finding reliable support for these older systems is increasingly challenging. At Incotel Group, our technicians have the specialized expertise to maintain, troubleshoot, and upgrade a wide range of legacy systems, ensuring your business’s communication remains seamless.
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Case Studies
Showcases improved connectivity, efficiency, and customer satisfaction.
FAQ
Answers to common questions about our services and solutions.
Latest Blogs
Explore insights, updates, and trends in the world of telecom services.
Careers
Explore opportunities and join our team in the telecom industry.