Phone Systems & Communications Solutions for Retail Stores, Shops, Restaurants & More

Every retailer has its own unique characteristics, yet they all encounter similar challenges such as cost control, inventory management, self-service expansion, and e-commerce. Finding solutions that align with their specific business models and operations is essential.

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We Understand Retail Communication Challenges

Stores Become Autonomous

Empower your store managers to customize their omnichannel communication easily by allowing them to manage opening hours, update greetings, and control call handling—all through an intuitive interface.

Provide An Optimal Customer Experience

While understanding and crafting the customer journey isn’t an exact science, Incotel simplifies the process by allowing you to deliver tailored customer experiences that align with individual needs and expectations across all communication channels.

A Team Dedicated To Customers

From informing and advising to convincing, delivering, processing payments, and providing support, every stage of the sales process demands responsiveness and coordination among all employees, from the sales team to the back office. Equip your teams with the tools they need to collaborate effectively and stay at the heart of the sales process.

The Workplace Is Mobile

Enable your employees, whether they’re salespeople, advisors, store or department managers, or involved in after-sales service and logistics, to perform their roles effectively both within your locations and while on the move. Provide them with the flexibility to work remotely and manage tasks seamlessly, regardless of where they are.

Case Study

Retail with 4-5 locations, grew to 40 + locations

The customer moving to one Vendor for cabling infrastructure and communication systems allowed for a repeatable process. With 3-5 new stores a year, the customer can rely on the fact that each store will be completed with the desired cabling and communications in time for the store grand opening

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